18-07-2024, 06:37 AM
No, its not a scam. It started after I changed my login info on holiday 6 weeks ago and mistakenly tried to login with old credentials.
I seldom use paypal and 2 days ago tried logging in.
Because it failed (as it would) I THOUGHT it had been hacked and contacted them immediately by message link.
They restricted my account as a safety measure, which was correct.
I then realised what I had done and it was when trying to restore it I got this problem.
It is restored in as much as I can login. I have complied with their request and changed my password.
It is the final stage of my verification it will not complete. As detailed above.
SO, I sent them the info, like as i put on here.
They replied overnight, giving me information asking to contact them and choose best option from list to tell them what the problem is that I have!
Trouble is, each step is nearly 24 hours, so i am still at the beginning on the third day.
I will phone this morning and try that.
Thanks for moral support!
Rob
I seldom use paypal and 2 days ago tried logging in.
Because it failed (as it would) I THOUGHT it had been hacked and contacted them immediately by message link.
They restricted my account as a safety measure, which was correct.
I then realised what I had done and it was when trying to restore it I got this problem.
It is restored in as much as I can login. I have complied with their request and changed my password.
It is the final stage of my verification it will not complete. As detailed above.
SO, I sent them the info, like as i put on here.
They replied overnight, giving me information asking to contact them and choose best option from list to tell them what the problem is that I have!
Trouble is, each step is nearly 24 hours, so i am still at the beginning on the third day.
I will phone this morning and try that.
Thanks for moral support!
Rob
