18-01-2019, 09:49 AM
(This post was last modified: 18-01-2019, 09:53 AM by ppppenguin.)
Trying to fix a friend's PC. It's a HP Paviilion desktop. i3, 8GB, W10 (originally W8, he got the free upgrade to W10) etc so worth saving.
i get a BIOS error message saying that there is a keyboard error. Just like the screenshot in this:
https://h30434.www3.hp.com/t5/Desktop-Bo...-p/6706666
I've tried 2 different keyboards both of which are known to be OK. Also several USB sockets, both front and back. Nothing lights up on the keyboards at all. The mouse is detected OK and works. There's no PS2 keyboard port so I'm using a USB keyboard or a PS2 keyboard with USB adaptor. both of these keyboards are in regular use on other PCs. FWIW, I get exactly the same result with no keyboard plugged in at all.
If left to its own devices, the PC gets to "Automatic repair couldn't repair your PC" which looks like a Windows message. Using the mouse I can get to various W10 recovery options but it's not possible to select things withut a keyboard.
So I'm rather stuck. Any ideas?
The last resort option is to recover his personal data from the HDD using another PC and scrap the machine.
i get a BIOS error message saying that there is a keyboard error. Just like the screenshot in this:
https://h30434.www3.hp.com/t5/Desktop-Bo...-p/6706666
I've tried 2 different keyboards both of which are known to be OK. Also several USB sockets, both front and back. Nothing lights up on the keyboards at all. The mouse is detected OK and works. There's no PS2 keyboard port so I'm using a USB keyboard or a PS2 keyboard with USB adaptor. both of these keyboards are in regular use on other PCs. FWIW, I get exactly the same result with no keyboard plugged in at all.
If left to its own devices, the PC gets to "Automatic repair couldn't repair your PC" which looks like a Windows message. Using the mouse I can get to various W10 recovery options but it's not possible to select things withut a keyboard.
So I'm rather stuck. Any ideas?
The last resort option is to recover his personal data from the HDD using another PC and scrap the machine.
www.borinsky.co.uk Jeffrey Borinsky www.becg.tv