30-12-2013, 10:59 AM
(This post was last modified: 30-12-2013, 11:07 AM by Robert Darwent.)
(30-12-2013, 01:33 AM)Alan Douglas Wrote: the recipient claimed he never received the container and paypal took the money back without any notice.
Yes the onus is on the sender to prove that whatever was sent actually got to its destination - in other words an online tracked signed for method. Otherwise an unscrupulous person can claim they never received a delivery. PayPal always refunds the buyer if the seller cannot provide tracking information on what they sent.
Getting back to purchasing the "Ekco Sounds" book, in this case you are the buyer not the seller - your example is the opposite situation. There is no risk to you as the buyer - the risk is with the seller to make sure you receive the book.
Sellers get scammed because they fail to follow PayPal's rules. If you send something by an online tracked signed for method PayPal does not refund a buyer simply because they claim they didn't receive something. They only do that when no tracking information is provided by the seller.
I have used PayPal since 2005 for well over a 1000 online purchases without a single problem. Follow PayPal's rules and you won't have a problem with them.
Regards







