19-05-2021, 12:12 PM
I had to Google this - I'd never heard of "Majority" as a brand.
I noted one customer review on Amazon mentioning a 3 year warranty. It might be worth exploring exactly where you are with that. It looks like you needed to register it on the website to claim the extension to 3 years. Do you remember doing that?
I also noted that according to their website that they are a young-ish UK company who make a lot of marketing capital from their green credentials. With that in mind, they really ought to be able to repair it rather than have it end up in landfill. As has been said, it's probably just the LED backlight gone dim, so an easy and cheap fix for them. It's likely the whole LCD module needs changing, as changing just the LED(s) isn't usually practical. They probably won't sell you the spare part, but they wouldn't be living up to their marketing if they couldn't repair it.
But if it's definitely not under warranty, and they're not able to repair it for a sensible price, then it's a question of whether the display module is available at single quantities to a member of the public... Impossible to say without opening it up, but I wouldn't do that until you're sure Majority won't help.
If all else fails, send it back to them rather than putting in the bin yourself. They are obliged to take back products that are faulty or no longer needed - and they have to dispose of them properly, at their cost. So if they can't help you to fix it, at least leave them with that problem!
They can be contacted easily - hello@majorityradios.co.uk - you don't say if you've spoken with them, but that's what I would have done in the first instance. And if the results are good, then it would be good to have some positive feedback about a young UK company.
I noted one customer review on Amazon mentioning a 3 year warranty. It might be worth exploring exactly where you are with that. It looks like you needed to register it on the website to claim the extension to 3 years. Do you remember doing that?
I also noted that according to their website that they are a young-ish UK company who make a lot of marketing capital from their green credentials. With that in mind, they really ought to be able to repair it rather than have it end up in landfill. As has been said, it's probably just the LED backlight gone dim, so an easy and cheap fix for them. It's likely the whole LCD module needs changing, as changing just the LED(s) isn't usually practical. They probably won't sell you the spare part, but they wouldn't be living up to their marketing if they couldn't repair it.
But if it's definitely not under warranty, and they're not able to repair it for a sensible price, then it's a question of whether the display module is available at single quantities to a member of the public... Impossible to say without opening it up, but I wouldn't do that until you're sure Majority won't help.
If all else fails, send it back to them rather than putting in the bin yourself. They are obliged to take back products that are faulty or no longer needed - and they have to dispose of them properly, at their cost. So if they can't help you to fix it, at least leave them with that problem!
They can be contacted easily - hello@majorityradios.co.uk - you don't say if you've spoken with them, but that's what I would have done in the first instance. And if the results are good, then it would be good to have some positive feedback about a young UK company.
