28-07-2019, 03:49 PM
I'm not sure what Firefox has got to do with it as it is usual to open up the images in other morte suitable software.
Did this problem come about after a Microsoft update, by any chance?
It might be worth suggesting that the driver is reinstalled. In the meantime, as the files can still be downloaded to the laptop, at least they won't be lost and, if all else fails, can be transferred to the PC using a USB stick or SD card.
Interestingly, my wife has just had a similar problem. In her case, she could no longer access the images on the SD card in her Lumix camera but could still take pictures using the (limited) internal memory. I tried her card in my much simpler Lumix camera and could not only see them but download them to the PC via USB. After I'd downloaded them and placed them on a shared drive, she put the card back in her own camera, and everything is now working perfectly again!
Did this problem come about after a Microsoft update, by any chance?
It might be worth suggesting that the driver is reinstalled. In the meantime, as the files can still be downloaded to the laptop, at least they won't be lost and, if all else fails, can be transferred to the PC using a USB stick or SD card.
Interestingly, my wife has just had a similar problem. In her case, she could no longer access the images on the SD card in her Lumix camera but could still take pictures using the (limited) internal memory. I tried her card in my much simpler Lumix camera and could not only see them but download them to the PC via USB. After I'd downloaded them and placed them on a shared drive, she put the card back in her own camera, and everything is now working perfectly again!
