An Acer computer tale of woe

[Nick]

It would have been out once when the know alls at PC World fitted the 8Gb memory.....................Nuff said?

I rest my case, m'lud...

They probably didn't release, or more likely broke, the strain relief which can be a bit fiddly to remove and re-seat - if they forced it, then that may well be the cause - FPC connectors are not forgiving of the unwashed.