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[Yorkie]

As regards the high vis jacket brigade in supermarkets all I can say is that not that long ago I was one of them complete with muddy boots and drenched in sweat working hard to feed my family, if that upset someone sipping their coffee in their ivory world then so be it.

Lawrence.

I don't get upset by guys in hi-vis jackets and wellies Lawrence - I spent the first ten years of my working life 'on the tools' scrambling up roofs and inside them, under floors, working on sites etc.

The point I was trying to make, but not very well it seems, is that the original concept of Waitrose's free cup of coffee was (I assume), for customers who shop there, but once word got around that all you need for a free coffee (every day) is a 'MyWaitrose Card' - you don't need to shop there, that was it - open house, come one, come all. I think it's reasonable to assume that four or five guys in hi-vis jackets and wellies sat round a table in the cafe aren't doing their weekly shop - they're using it as a site cabin. Likewise, shoppers loaded down with shopping from Iceland, Lidl and Aldi are, I think, unlikely to be pushing a trolley around the aisles in Waitrose. When I went into Waitrose last week, it seems like the 'mumsnet' set have now cottoned onto it, so there are pushchairs and high chairs too.

No worries - they didn't turn the café into a drop in centre - Waitrose did, and they're stuck with it, but they're not catering for their core customers. If these 'new wave' non-customers want to queue for 20 minutes or more for a free coffee then struggle to find somewhere to sit then fine - it's not a problem to me - I don't use the café any more, but many customers still do - for the time being, at least. I used to go in for a bit of peace and quiet but it's no hardship to just sit in the car for half an hour instead - a haven of tranquillity by comparison. (An ivory tower even!)

It's no loss to Waitrose - we still shop there.

Maybe the volume of people taking advantage of the freebie coffee/tea differs at different times of the day - we only go at 3.30pm on Tues after a keep-fit session at the nearby leisure centre.

Not whinging - just waffling. The lack of a (paid for) cup of coffee hasn't left a gap in my life, and I don't want a free one - leastways, not in these circumstances.