19-03-2014, 03:44 PM
BT also send "do not reply emails", many many firms do, they are usually advisory emails.
I suspect that they prefer telephone contact to emails when trying to resolve customer problems, emails can be subject to misinterpretation, usually by the customer.
Phone has always been best for us.
Lawrence.
I suspect that they prefer telephone contact to emails when trying to resolve customer problems, emails can be subject to misinterpretation, usually by the customer.
Phone has always been best for us.
Lawrence.
