20-11-2013, 10:59 AM
(This post was last modified: 21-11-2013, 09:23 AM by camallison.)
Thank you all for your helpful comments.
Ed - the first company I tried was e-spares because, as you say, they are reasonable and have most things available. No luck on this model.
Jeffrey - BINGO! Yes, it was John Lewis I bought from and they are replacing with an equivalent model from another manufacturer. Spoke with them this morning before I saw this.
Gary - Baumatic have been in business for many years and, whilst not the first name that springs to mind, have been very successful here in the UK with excellent reputation for quality. Their spec was one that met our needs, whereas others didn't offer what we were looking for. Price didn't come into the equation.
One thing that I found out many years ago is that few of the "brands" actually manufacture their own white goods. Most are badged or built to their spec by Maytag (think Hoover) or Candy and the appropriate badge put on. On top of that, most of the elements are manufactured by a German firm called Blohm, either in their German or Far East factories. In the case of this oven, it was built by Maytag for Baumatic and the elements are definitely Blohm. An email to them from one of the spares suppliers confirmed this with a nil stock response.
The replacement from John Lewis is to be a Neff product - a German outfit that has been going for 135 years and whose products we have positive experience of from our years in Germany.
Positive end to what looked like a nightmare.
Colin
[Reason for edit - spelling again!]
Ed - the first company I tried was e-spares because, as you say, they are reasonable and have most things available. No luck on this model.
Jeffrey - BINGO! Yes, it was John Lewis I bought from and they are replacing with an equivalent model from another manufacturer. Spoke with them this morning before I saw this.
Gary - Baumatic have been in business for many years and, whilst not the first name that springs to mind, have been very successful here in the UK with excellent reputation for quality. Their spec was one that met our needs, whereas others didn't offer what we were looking for. Price didn't come into the equation.
One thing that I found out many years ago is that few of the "brands" actually manufacture their own white goods. Most are badged or built to their spec by Maytag (think Hoover) or Candy and the appropriate badge put on. On top of that, most of the elements are manufactured by a German firm called Blohm, either in their German or Far East factories. In the case of this oven, it was built by Maytag for Baumatic and the elements are definitely Blohm. An email to them from one of the spares suppliers confirmed this with a nil stock response.
The replacement from John Lewis is to be a Neff product - a German outfit that has been going for 135 years and whose products we have positive experience of from our years in Germany.
Positive end to what looked like a nightmare.
Colin
[Reason for edit - spelling again!]
