Hi,
Thanks Lawrence. I totally agree there is a lot of rubbish available and cheap copies many carrying what appear to be correct OEM labels but going back to the original intention of me adding this thread I was dealing with like for like and comparing local prices with Internet prices and in this instance both the local price and Internet price was from the same supplier.
I didn't swagger into the store demanding anything I merely visited the store and explained I was looking for the best deal on a Fein Multi Tool doing this in a polite manner. I already knew what this store was charging for the Fein online and knowing the extra costs incurred by the supplier in P&P and PayPal charges I was not trying to obtain anything I didn't think fair?
I don't think I was being cheapskate either because I had cash in my hand and was prepared to pay over £10 extra for the same item I subsequently bought online.
How many stores offer a 10% discount if the same item can be bought cheaper elsewhere?
I went out of my way to support my local tool store whilst trying to buy this Fein multi tool. The sales guy tried to explain the savings to be had through buying the accessory kit with the tool and of course he was correct but he also quoted RRP which increased the quote considerably; the guy was quoting his instore prices of genuine Fein accessories which the store was selling at full RRP.
This sales guy whilst discussing the Fein with me very rudely answered his mobile phone and walked away from me; that ended the discussion.
I would prefer to support my local store but not at a cost to me in excess of £40 on one item?
To expand a bit on the fake items you mentioned Lawrence; we all are aware such items are on the market but does buying an item at your local store guarantee the item to be genuine OEM parts? Buying online through eBay and using PayPal at least affords some protection because of Ebay and PayPal policies regarding purchases; if a fake item is bought through eBay and the seller reported then eBay can immediately close the sellers account and if bought through PayPal then a refund should be received?
I admit quite openly I'm tight but I also try to be fair and I gave this store the opportunity to price match whilst not trying to lower the price further.
Where I live Lawrence just travelling to the stores is full of frustration and hassle; Millions of red traffic lights; road humps and endless speed cameras together with getting caught up in the school run depending on time of day and all this before even setting foot in a store. I never go into Huddersfield because of lack of parking so more and more I'm enjoying the benefits of shopping online. Our local builders merchants and places like Screwfix deliver very cheaply or even free with a certain spend. I can sit here at my desk with pot of tea and biscuit or I can sit in traffic or be like a nodding dog as I drive over the speed humps. I can check prices and availability online from store to store without wasting time and petrol driving around.
Distance isn't a problem online; I buy items from Scotland of from Southampton with equal ease and I've also bought from China and America all without problems. I now even shop online at Screwfix but collect in store. This is most convenient; I can check if the item is in stock and place the order allowing me to simply walk into the store and immediately collect with just a debit card confirmation; if my local Screwfix don't have the item in stock I can order for next day or check other stores saving a wasted journey.
I stress this is the way I do things and we are all different; normally I enjoy browsing tool stores but I dislike B&Q and I don't even like Homebase. I find Wickes to be very good.
I'm playing on the computer because I'm uncomfortable this morning with a peeling neck and shoulders due to sunburn; I hope summer doesn't disappear before I can potter around again shortly?
( A quick update. I ordered the Fein yesterday and I've received an email this morning to inform me the item will be delivered between 11:33 and 12:33 today; now that is not only excellent service but top class communication.)
Kind regards, Col.
Thanks Lawrence. I totally agree there is a lot of rubbish available and cheap copies many carrying what appear to be correct OEM labels but going back to the original intention of me adding this thread I was dealing with like for like and comparing local prices with Internet prices and in this instance both the local price and Internet price was from the same supplier.
I didn't swagger into the store demanding anything I merely visited the store and explained I was looking for the best deal on a Fein Multi Tool doing this in a polite manner. I already knew what this store was charging for the Fein online and knowing the extra costs incurred by the supplier in P&P and PayPal charges I was not trying to obtain anything I didn't think fair?
I don't think I was being cheapskate either because I had cash in my hand and was prepared to pay over £10 extra for the same item I subsequently bought online.
How many stores offer a 10% discount if the same item can be bought cheaper elsewhere?
I went out of my way to support my local tool store whilst trying to buy this Fein multi tool. The sales guy tried to explain the savings to be had through buying the accessory kit with the tool and of course he was correct but he also quoted RRP which increased the quote considerably; the guy was quoting his instore prices of genuine Fein accessories which the store was selling at full RRP.
This sales guy whilst discussing the Fein with me very rudely answered his mobile phone and walked away from me; that ended the discussion.
I would prefer to support my local store but not at a cost to me in excess of £40 on one item?
To expand a bit on the fake items you mentioned Lawrence; we all are aware such items are on the market but does buying an item at your local store guarantee the item to be genuine OEM parts? Buying online through eBay and using PayPal at least affords some protection because of Ebay and PayPal policies regarding purchases; if a fake item is bought through eBay and the seller reported then eBay can immediately close the sellers account and if bought through PayPal then a refund should be received?
I admit quite openly I'm tight but I also try to be fair and I gave this store the opportunity to price match whilst not trying to lower the price further.
Where I live Lawrence just travelling to the stores is full of frustration and hassle; Millions of red traffic lights; road humps and endless speed cameras together with getting caught up in the school run depending on time of day and all this before even setting foot in a store. I never go into Huddersfield because of lack of parking so more and more I'm enjoying the benefits of shopping online. Our local builders merchants and places like Screwfix deliver very cheaply or even free with a certain spend. I can sit here at my desk with pot of tea and biscuit or I can sit in traffic or be like a nodding dog as I drive over the speed humps. I can check prices and availability online from store to store without wasting time and petrol driving around.
Distance isn't a problem online; I buy items from Scotland of from Southampton with equal ease and I've also bought from China and America all without problems. I now even shop online at Screwfix but collect in store. This is most convenient; I can check if the item is in stock and place the order allowing me to simply walk into the store and immediately collect with just a debit card confirmation; if my local Screwfix don't have the item in stock I can order for next day or check other stores saving a wasted journey.
I stress this is the way I do things and we are all different; normally I enjoy browsing tool stores but I dislike B&Q and I don't even like Homebase. I find Wickes to be very good.
I'm playing on the computer because I'm uncomfortable this morning with a peeling neck and shoulders due to sunburn; I hope summer doesn't disappear before I can potter around again shortly?
( A quick update. I ordered the Fein yesterday and I've received an email this morning to inform me the item will be delivered between 11:33 and 12:33 today; now that is not only excellent service but top class communication.)
Kind regards, Col.
Happiness is a wreck of a cabinet to restore.
