19-03-2012, 04:11 PM
Actually, I do believe that Specsavers is a franchise. What bearing that may or may not have on the quality of service is arguable but it does seem to be a variable, depending upon your location. Frankly, even the eye tests were not to my liking and I was under the distinct impression that there was a supermarket mentality at work in the branch I used (Peterborough). That's fine for buying tins of beans but probably not the best approach for optical prescriptions. Never saw the same person twice running, nobody seemed to know what was going on, was given the wrong cases for the frames I'd chosen, told me I had the beginnings of cataract and they blamed the lens makers for the problems I was experiencing (but they couldn't or wouldn't tell me the name of the maker).
Sadly both my wife and one of my daughters also attended Specsavers (ah! The power of TV advertising) and both have been dissatisfied with the quality of the glasses.
It is of note that the results of the subsequent eye test I took at Boots was quite close to the prescription created during Specsaver's second attempt. No cataract, by the way! I repeat: the Boots glasses are perfect.
-Tony
Sadly both my wife and one of my daughters also attended Specsavers (ah! The power of TV advertising) and both have been dissatisfied with the quality of the glasses.
It is of note that the results of the subsequent eye test I took at Boots was quite close to the prescription created during Specsaver's second attempt. No cataract, by the way! I repeat: the Boots glasses are perfect.
-Tony
