06-04-2026, 06:39 PM
I also had a poor experience with gtech customer service. The battery on my handheld melted one of the contacts, there are two in parallel one was making a bad connection so the other carried the current and melted. The cleaner was out of guarantee but had seen little use. They wanted to sell me a new cleaner at a slightly reduced price. No individual parts are available.
I had the same trouble when the tac switch used for power on/off failed on the upright. I repaired battery contact on the handheld and it is still working. I replaced the tac switch on the upright with one form an old VCR front panel PCB but after a while it suffered mechanical problems so I binned it and bought a Bosch. The Bosch really showed up what a feeble toy the gtech had been. Despite a Union flag sticker on the Gtech they are made in China...
The handheld is used occasionally for the car and stairs it is OK but I wouldn't buy another, The runtime is not as long as it used to be so the tip beckons...
Recently I took some rubbish to the recycling centre I noticed a a car next to me with a couple of gtech garden tools being skipped, I made a polite enquiry, the guy commented they were absolute crap.
Rich
I had the same trouble when the tac switch used for power on/off failed on the upright. I repaired battery contact on the handheld and it is still working. I replaced the tac switch on the upright with one form an old VCR front panel PCB but after a while it suffered mechanical problems so I binned it and bought a Bosch. The Bosch really showed up what a feeble toy the gtech had been. Despite a Union flag sticker on the Gtech they are made in China...
The handheld is used occasionally for the car and stairs it is OK but I wouldn't buy another, The runtime is not as long as it used to be so the tip beckons...
Recently I took some rubbish to the recycling centre I noticed a a car next to me with a couple of gtech garden tools being skipped, I made a polite enquiry, the guy commented they were absolute crap.
Rich
