Grey patches on Sony Bravia TV

[Radio Fixer]

Well just found good news on checking  .  Reckon I got it at the Black Friday price so exactly the same as RicherSounds £349.

£50 better of so what to spend it on ...

I know another old radio at WB  

Gary

[ppppenguin]

Didn't know all about that rights stuff, so much to keep up with 

Most of those consumer rights have been around since 1979 under the Sale of Goods Act.

[Radio Fixer]

Might have known back then, stuff simply fades away to make room for old radio and articles  

Gary

[Murphyv310]

Hi.
I know that Jeffrey has mentioned this before about your legal rights.
The problem is though is that the manufacturer will rarely back up the retailer with any form of compensation (been there and have the paperwork to prove it) if the item fails out with the "warranty" the manufacturer gives.
It then falls back on the retailer to solve the problem with no back up. It was one reason that I stopped selling new sets back in the naughties.
TBH it is about time the loophole was plugged and manufacturers bear the full brunt of the fallout from the SOGA and not the hard pressed small retailer.

[Radio Fixer]

I guessed it might be like that Trevor.

Maybe JL is better than some: http://www.johnlewis.com/customer-services/guarantees

Gary

[Murphyv310]

Hi Gary.
JL & Richer sounds are great companies to deal with, with very strong guarantees and good service.
They have enormous buying power just like Tesco, Argos & Currys. The small retailer cannot compete in this market as they don't get the deals, they have to go to a wholesaler who will no doubt be offering sets very close to the big boys prices. There is very little profit in selling TV's and this all falls down if a fault appears after the manufacturer warranty is out.

Talking about Independents, according to my 1957 Kilmarnock Directory there were 10 TV Retailers/service departments, now there is none, the population has nearly doubled as well.

A sad state of affairs.